The waffle iron came from pearl.de which was a bit weird. However, the shipping container was then also correspondingly professionally, but unfortunately also provided with a promotional catalog. Oh well. The device itself does exactly what it is: you can order waffles in heart shape. It takes some patience, which can be criticized, also is the unit with the door open rather uncertain. The non-stick coating not keep his promise, you have to regularly help out with oil. Otherwise, the price is reasonable the product. For 50 or 60 euros you could certainly can handle the problems mentioned, but I bake but also to rare waffles. For the casual baker a okayes product!