This remote control seems in good order. The problem is in the title. It is not a remote control for Philips TV but with a programmable universal remote. Or, if you read what is written on the box, it must be programmed by the vendor. What has not been done. After consultation on the Web, although the manufacturer provides a programming software but needs an accessory, a source of infrared to transmit instructions to the remote. I have therefore been able, to my regret, that this remote control back to the seller. Too bad. Amazon should monitor more carefully the statements of the vendors.