Product replacement is broken and

I am not satisfied with the pot products arrived broken; there were all the product is dirty, greasy and unhygienic. Despite the packaging much of the products leak. I am upset knowing that I paid over € 9 postage while the product cost 1.74. I do not recommend the transporter.
After bringing claims, retailers contacted me sent another e product with photo support. I received it in the shortest time and I'm glad. Monitoring is at the top.