This product is compatible Chinese low quality that bears no resemblance to the photo published on the site. The charger is a low-end product that is everywhere at 5 euros, the 2 batteries supplied have CAPACITY LESS than the original ones but ESPECIALLY, they are NOT COMPATIBLE with the original one they are supposed to replace: they have three connectors instead of 4 on the original Lumix battery and more, external format does not match the original DMW-BCG10E. It is likely ELSEWHERE they are not equipped with the chip that validates the operations of load and update the firmware. So TO AVOID ABSOLUTELY! You should know that compatible batteries have NEVER the same durability as the original. Amazon is a serious site should simply to preserve his image, REMOVE this product from its catalog and check the quality advantage of compatible devices it offers on its website. The provider mr! Trade has made the refund without problem.