Programmed wear

Printer late 2010 bought about 80 euros.
Very little used, handled with great care, overnight she dropped me without reason.
A mysterious code P22 came flashing on the LED panel of the printer.

So I called the technical service CANON France (Maghreb platform) and open teleoperator me a case number.
I can call him a technician but téléopérateur because it keeps repeating the same thing, it must have a record under the eyes.
P22 short code corresponds to a scanner error! Super I'm served me 3-4 times in two years.

In short, a simple scanner malfunction blocks all printer functions, it is impossible to print or scan (logic).

All without apparent reason except a programmed wear. I think after a certain date or a print cycle of the printer like many other rears on an error message that you can not solve without using the repair service.

You should know that a repair will cost you shipping costs (about 15 euros given the weight of a printer) and an estimate will be proposed, given that the cost is a schedule Doeuvre hand ..

Basically it will cost more to repair the printer than buying a new one. I called the sales department CANON France who just told me that it was better to buy a new one, it's just outrageous!

You buy a printer that does not take two years, and it is quite normal that fails, because according to them it is out of warranty .. Basically it is of poor quality at this price and it do not be surprised.

I will publish this message because I do not intend to stop there and I'll contact CANON writing for an explanation of this failure I strongly suspect to be programmed.

Meanwhile I strongly advise against this model.