The package arrived on time and contained all the necessary parts. The Ryobi electric pole saw was to assemble easily. However, you should get the appropriate chain oil before the first cut, because the supplied is used up in no time. The handling is not very easy, once the length is fully extended. "Dry runs", ie lifting and attaching without running the engine are recommended, because the saw head is quite heavy and the device is therefore not for the weak muscles. With practice, you can feel your way to the correct posture and then use the excellent cutting performance right.