really good, but now broken

My acquired Belkin Conserve surge protector on Amazon as always delivered quickly.
Processing a quality image, the cable is maybe a little too stiff.
Unfortunately, the surge protector has no automatic backup, ie the triggering of protection
the bar would be over, because you can not reset this.
The power consumption of the bar is less than 1 watt.

Now, after about 14 months in operation, this plant has a quirk.
The slave sockets get no juice, no matter if by remote control or manually on small
Switch directly to the bar, the small green LED then not again lights up briefly and.

I depend on my printer and my speaker system, goes the bar from time to time, according to LED.
Sound or printer angeschaltet-> is nothing more.

All connected devices ran from the beginning of the bar and have no problems.
I think that just the bar has a quirk.

At Belkin Support (consumer unfriendly-pay hotline number 01805) am
I so curious.
The website is in itself a bit chaotic.

Update 18.11.2011
If a fault is filled to the manufacturer's site complete the RMA form, from England you get then
a return label sent, so it has a no postage costs.
Port cost information according to the manufacturer hotline!