Very well suited for massage of the back and lower back. Much less for a neck massage therefore cervical and shoulders. Impression of the enclosed neck while there front and back massage. To benefit from this shoulder massage which I also need I slide my chair forward. To appreciate this massage is better not to do something else for example be at the computer or reading. Excellent closing her eyes and listening to complement relaxation music. I also avoid excessive length. That said, it is complete with flat massage movements on the back ground. This exercise prepares the massage with the seat. Massage balls are quite powerful so do not press them too. Here!