sending poorly packaged CD box completely broken

sending poorly packaged CD box completely broken

Handel: Carmelite Vespers (CD)
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Customer Review

The consignment was packed badly, unprotected CD, the case is completely broken and two non-integral parts.
I do not even know how to make a new case and send the CD reference procedure seems complex.
Thank you to tell me how to get a new case free of charge ..

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