Service of Lumen Star totally unacceptable - defective lamp is not replaced

Service of Lumen Star totally unacceptable - defective lamp is not replaced

LumenStar® LED 7.5W E14 | 750lm | 3000K (warm white) | 270 ° viewing angle | [comparable to 60W] - Firenze
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Customer Review

One of four lamps was broken after a few minutes.

Lumen Star refused to date replacement. Rather required me to the lamp unscrew from the wall and send together with the defective lamp at my expense.

With such a "service", defective products and the claims mentioned I can from a purchase of Lumen Star products only advise!

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