Shoe box unfortunately defective and not profitable

After I unpacked the box, I noticed that the right door is not working. No matter what you did, you just did not get on. Added to this was that so little space in the box itself was that you have to call him a totally unprofitable.
But I quickly got a return label by the company and I'm the shoe-shine box quickly fortunately rid become. Unfortunately, my money is already charged on my credit card but I hope that this is just to make without problems again reversed.