I am on the 29/07/2013 company. Amazon the floor mop Piccolo micro duo come get. I use it exclusively for the staircase (one floor), exactly once a week. The wiper fluid is also absolutely functional and also still functional. Quite different, unfortunately the mechanism of the wiper. The thrust cheeks do not remain at the top point of the stroke, but glide autonomously undesirable downward. Even worse: The wiper fluid holder works no longer apart automatically. You have to unfold it after squeezing by hand. This results in the operation of the floor mop of absurdity. According to the above-mentioned date of purchase, minus two holiday weeks, remains a useful life 15 missions to 15 minutes each. A contact on the customer service e-mail address with the company. Leifheit was not possible
After I was able to make contact with the company. Leifheit elsewhere, these responded professional and customer friendly. I was very quickly sent a replacement wiper. For this purpose, only the return of the base plate and a proof of purchase required. Respect, the service is exemplary.
