Having discovered the method of Haim Ginott during a presentation meeting, I was immediately won over and I decided to follow the course in seven sessions. Two books, including this one, were recommended for training. But even without following training, this book provides clear explanations of the reasons for the reactions of parents and children. Moreover it is always illustrated by concrete examples regarding everyday life, with methods for solving these problems. Since the implementation of these recommendations, our family knows more serenity and as parents, that children's more fulfilled. Which reads very easily, this book is great.