The mattress was only once not been useful because it has "artificially" smelled very intense and unpleasant. Am not overly sensitive - the whole room smelled really violently. So I have been outsourced to the guest room with tilted windows - even with open zipper so the foam can ventilate directly. After the smell after 4 days was still very pushy, I called Ravensberger and times demand. Information: The mattresses braise only times vigorously by the production of (that would be in foam production related normal) - but usually that happens in their production halls. My model was probably too quickly passes from the production to the sale. Because they had problems with some mattresses. It was surprising that she assurances regarding me though, that the mattress would certainly aired even completely and thereafter no longer smells - but she still new to me - be aired - mattress and pick up the others then again. Respect, that's service. Then but one weeks time before the exchange mattress was there. Meanwhile, the other had really no longer smelled and I could finally test it times. The result was so convincing that I have kept the exchange mattress then also for my wife. Here was the telephone service with the change of exchange to keep extremely knowledgeable, friendly and uncomplicated: "We will send a Paypal link for payment, they account already, the credit is invalid" perfect. The mattresses we have in H3 - although we both weigh between 60-75 kg. Nevertheless, it is not too hard. The mattress is a total very close to him, that there is nothing sags, but the surface is still soft and are very even 5 cm. It is almost like a waterbed. Super part, I can only recommend. The back is slowly recovering.
