Super device!  (Tutorial: What to do if the receiver does not respond to the remote control?)

Super device! (Tutorial: What to do if the receiver does not respond to the remote control?)

Philips DSR 5005 HDTV Digital Satellite Receiver (5.1 audio output, HDMI) black (Electronics)

Customer Review

Had acquired in September 2008 the receiver.
Am very satisfied. The picture is very good sowhl in SD as well as HD channels! However, it has been said here very much to the good image quality and the equipment of the receiver, therefore an indication of a problem that occurred here with me:
Philips DSR 5005 is a multifunction remote control with which very easy to program is (raussuchen from the manual typing, there you go! Code).
I use the receiver in combination with a Sharp Aquos.
increasingly came with me on issues that suddenly the receiver no longer responded to the remote control. I then put the receiver to because I assumed that there would be interference with other devices (Apple TV, Playstation, ...).
The more I tried the more often around this error occurred.
Telfonat with Philips Support: Very friendly person on the phone. Tested me briefly whether I am a DAU (remote control set to Receiver?) And then came after a short discussion with the solution that it is on the TV. more specifically to the backlight. He can recommend me only a spatial separation of the two devices. Otherwise, I will address myself to Sharp.
As a spatial separation is neither possible nor meaningful:
Call at the Sharp Hotline: Again a nice competent guy on the line. Many modern LCD TVs have a backlight that automatically adjusts to the ambient light. So my Sharp X20E. The backlighting changes depending on the brightness of the frequency and überlagt thus exactly in certain light conditions bite the frequency of the remote control.
Solution to the problem: Turn off the dynamic backlight and set to a fixed value.
Although this is certainly not an optimal solution, but I did then taken by 20 minutes to adjust the TV correctly to my needs.
Since then, the receiver responds to each button on the remote control.
I hope that no one else has this problem, but if it was this description helpful.

Since in this case was not the problem with the receiver but rather the TV I give the Philips DSR 5005, the full 5 stars because I'm excited every day anew by the image quality.

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