I initially was very disappointed by receiving this baby and my daughter even more when the head remained in his hands after two days! By buying the Corolla I thought buy quality. So I wrote to sav Corolla and here I must say that they are on top! After sending the proof of purchase and baby photo on the Internet, they have all supported. So I sent the infant to the Corolla Clinic and returned in a quick time with a note and a small gift. Corolle thank you !!