Being a Premium member I received the product the day after my order even if it was rather chaotic (between the post office and Chronopost what love). The product was packaged very slightly in a single bubble envelope and the box was slightly distorted by some miracle the laptop has nothing. At the opening no invoice and no proof of purchase to have a valid warranty, and still nothing after claim. With regard to the laptop. I went from an iPhone 5s to sony. I'm tired of having to bear the updates that aim just to slow down my iPhone and force me to buy the new, for me it is racketeering. And I have no regrets because they became too archaic ios with the organization too simplistic and not scalable menu except some addition of accessories and gadgets they no longer hold the distance they had. In short! With this sony, I am pleasantly surprised by its fluidity in the navigation, the amount of applications made to simplify life, the ability to download movies that I want for free (forget iTunes) and the music I want. Nothing to envy nor to my old laptop or to others. The only little "disappointment" from a camera filled with options and therefore it should not be pressed to calibrate and get the best of him. The sound from speaker remains the sound of a laptop, it is far from a real home theater. Bulk we discover a true free lifetime GPS (Garmin) a touch predictive text, applications made by Sony ingenious ... Expect still purchase a magnetic charger of a shell and a guard screen if you want to keep the long (in good condition). Oh and as for the battery, take out quiet, it largely takes one day with heavy use Wi-Fi calls SMS messages games etc. In normal mode I can not tell you, I have a hard time letting go ...