The machine looks really classy, despite a lot of plastic. It comes with an assortment of capsules and a pretty cup, sodas you can get started right away. There are sometimes a bit exotic blends, but very tasty. A hand with the Internet address where you can order the capsules is also at the same. The machine is very stable and elaborately packaged. Use the other hand very easy. The capsule is inserted, the water tank filled (when it is empty it will be shown with a lamp), a water filter is also in. A manual and a quick start guide are included. That you can buy at the grocery store the capsules not easy, I find rather not so good. And the replacement options here on Amazon are expensive .. 10 capsules 9.90 euros. That's me for a cup of tea just too much. The high waste load, one should not lose sight also. The tea tastes very good and the preparation is really super fast. But scare me here really the high costs. The stars I prefer because of the high costs and for which you can buy at the grocery store the capsules not simply from. The machine itself is just great and the tea enjoyment much better than normal