I'm already gone before ordering at Amazon in the shoe store, a New Balance 574 to try, as I had to remember it was relatively small (instead of 43, I needed 45). When ordering, I was now so it eight and the shoe came without that I have a Prime account, after two days on. When I received no "Vesandsbestätigung" after ordering, I wrote an email to the seller, I had never shopped on Amazon and was therefore very careful. The seller replied with a very nice way and my "concerns" had passed.