To get help, I have at the Sims 3 Community angemeldet.Manches described complicated, but I found a solution.
My serial number but got away in the meantime, I have to get me to EA gewandt.Der effort a new serial number is very large (receipt, the form on EA's hard to fill), finally I aufgegeben.Anrufen ?? Fehlanzeige.Achja: If you want to ask questions via e-mail online, you have to, oh yes, with Origin you anmelden.Wenn the account, both Community and Support Center
You MUST CALL !! And that is indeed as good as impossible.
I advise clearly of Generations Pets from, since in many games graphics and technical problems known sind.In this here but enorm.Es is easy to pity about the money because the games are not just billig.Hilfe of EA, there are none. One should rather at the Sims 3 simple version or the predecessors remain-as it has by no such problems.