Thermometers thomson NOT RELIABLE AT ALL

We took the temperature under the conditions indicated in the instructions: T ° 36.7 ° and really showed the temperature taken by nurse ER 38.9 ° instant.Résultat the same hospitalization. So after my mail, return the thermometer at our expense, and return from another. IDEM, not serious at all, and Commercial Service NUL FEW KIND "CALIBRATED EQUIPMENT MAL" is argued to me that "it's ok .......... Purchase of the product: 11/2012 used once 23/12/2012 mail sent and we are at this stage after 4mois claim