Unfortunately, "pry open walls and lay coaxial cable" more relaxing!  --- 0 Stars!

Unfortunately, "pry open walls and lay coaxial cable" more relaxing! --- 0 Stars!

Triax IP 100 HDTV satellite receiver (IP functionality, Internet function SmartTV portal, HDMI, USB, Ethernet, WiFi Ready) (Electronics)

Customer Review

I have for the family 2 of these devices along with the TRIAX - bought Server TSS-400. Purchase reasons were the connections (also suitable for tube TVs ... so, what's even ;-)) as well as the ASTRA-certification (see [...]). Besides Inverto Volksbox and new Panasonic - TVs otherwise no other client was certified, so I had to assume that these three alternatives must be the best that you can buy. The negative reviews I had read, but decided for this device. After all, there are reviews, which are precisely the combination of TSS-400 and IP-100 really great.

Not even close. Unfortunately, I can after about a week of involuntary experimentation call a single positive point on this device.

But the following sentence from the manual speaks volumes and should result in the company Triax is blamed.

Quote from the owner's manual of IP 100 in the Troubleshooting section: "System crash (of the unlikely event of a software receiver can occur crash, separate the receiver from no longer operate mains Connect it again after 10 seconds in.. (eg also PC, radio network, etc.) a software crash is not a malfunction, it enters and no guarantee the case of technical equipment may be a software crash in this way: This problem is usually solved Please note.. quickly and easily solve. "

Together with the non-existent website [...], the only mail to my support request that I should ensure that the latest software is installed on the devices, this means that the company Triax makes mistakes in programming, but it she does not care. A quality assurance obviously does not take place. The user may indeed circumvent a restart. The device was bought as seen. The hope of improving the operating software, the user can best buried immediately. As a computer scientist, I propose the hands over the head together. Worse, that this sentence in the manual is proof that the company Triax knows the insufficient quality of the equipment very well. And "unsatisfactory" I mean, the school grade. 6

Correction: A software crash is always a malfunction! These malfunctions are usually caused by errors in programming, in rare cases, by the operation outside the specifications (eg: heat, cold, or the like).

I had even taken the trouble to send a list of errors found in Triax. Since then I got no answer, I document the error here:

1. On delivery the device is unusable. Server found, tuning goes through, but the reception of any station is not working. Only when updating to version 0.5.12 television stations could be received. Many ordinary consumers were already overburdened at this point.

2. When you start it, there are often problems in finding the server client. Only after repeated cycling power, he finds the server after all.

3. Fast "zapping" also leads to a loss of the server connection.

4. In the Channel Manager: Moving channels work often simply do not. There are 2 Verschiebemodi ... on the one hand by moving highlight bar and the others moving by entering the number of the program position. A function or better not function that can drive the user insane. Well, someone of technology-savvy, may be "pleased" about the export and import function for channel lists, but whether gasoline Normalo also pleased, is highly questionable.

5. Various spelling and translation errors.

6. After a period of operation of the device, it can happen that the device automatically switches suddenly on one of 49 channels. The reason I have found after a long search: The IP 100 has the transponder list for Hotbird (13.0E) cleared up on a single transponder and the Transponderlsite for Astra completely discarded. A factory reset has corrected the problem for the time being. I wonder for how long.

7. Delete the channel list in the Channel Manager means that a subsequent channel search is not working.

These are the mistakes that I've found without detailed test "on the fly". And now the above quote from the handbook lead to heart.

I do not want to the SAT-IP here - technology argue. On the contrary ... I find SAT-IP conceptually very good and "cool". As technology enthusiastic I really enjoy it, to receive on a "mobile" satellite television. But the devices offered seem to be still in the alpha stage. And when I think that that has IP 100 even cut the time of purchase of the best reviews, I will not know how bad it can not be used with other devices. Clearly, there will never be a perfect software, but this device are full of errors. Perhaps the time is not yet ripe for it. I hope that there will soon be really workable solutions.

But until then, it is said: No, dear Triax developers and -Vertriebler: Not like that! The devices go back. As a beta tester you should get the device for free and get a reward!

Fully satisfied 35 Rank: 5/5
March 20
Too pretty Rank: 5/5
March 4
Some gaps 1 Rank: 3/5
February 24
I love 567 Rank: 5/5
February 3

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