very disappointed with the product and service Bosch

very disappointed with the product and service Bosch

Bosch Styline TKA8653 Insulated Coffee Mugs 1100 W 8 (Kitchen)
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Customer Review

LED permanently on scaling, despite passing by vinegar or descaling repeatedly.
no automatic shutdown function.
no heating of the container support disk.
-> Service representative in IDF in St Ouen, requires support for diagnosis.
I am very disappointed of the Bosch product and brand.

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