On May 8, 2014 I got delivered the new washer. Delivery and installation at the site were perfectly fine. It's a great part and super washes. In the shipping documents, a certificate for the warranty extension to 5 years was settled. This is also listed on the bill of lading. One need only register to lassen.Und already has 5 years warranty I thought. So call the hotline from Samsung and hip all data. The service told me that everything is fine and the machine is now recorded. you wanted now sent only proof of purchase and the certificate via email. Today I get the answer: Sorry, you have not bought the right model. Had they bought another machine that would have been no problem. So the enclosed and adhered to the machine certificate has to do only with people stultification. I feel pretty verschaukelt me and cheated. Maybe this is a ploy by Samsung so fall for as many customers as it. Actually no rating in my opinion.
