Although updated by "My Tomtom" are easier and faster than in the past, the fact remains that the Tomtom Web site is an organizational disaster. It is as if the developers of this site never use a GPS, do not know the Tomtom range, do not come in place of the customer "normal", which has no desire to take the lead with " IT ". This site is not user friendly, not intuitive, is messy; a masterpiece of confusion. And also, on its own account, it can not access the meme history of its own bills !! By dint of "search" and to experiment gradually we come to find in part "his little" but that the prices of many hours of labor.
By cons Tomtom has an excellent telephone help center for France 01 70 36 35 82 (Monday / Friday 9:00 a.m. to 5:30 p.m.) with competent people, patient and friendly.