It happened with a smashed and all the tables damaged packaging. I made a complaint to the supplier, the understanding was total. I kept the product because I needed more of support than the rest. Only small downside, the cons-plated tables is really very fine. I did do a lot more solid wood plates and have seen the tables were very stable, so asked and open. The seller refunded me 30%. Since it is indispensable to me for all sorts of things. From the troubleshooting table for lunch outside at the table to repot flowers or paint furniture. Very pleased indeed.