The operation is here easy baby, the choice of capsules huge and you can prepare sooooo many Kafféespezialitäten when foaming the milk separately.
Super I find next to the cost or great looks. We are in the "elegant shabby chic" furnishings, and this machine is visually not as disturbing as her black competitors who always like an afterthought with us. I'd like to compare with the sweet cheeky new Fiat 500: nostalgic design in noble look.
Of course, but I have something to complain about, that is once the capsule container which comes pretty rickety and the drip tray has little capacity and the outrageously expensive capsules. But if I at times other people a "coffee" drink, I see such a clear difference, that I do not want to miss Nespresso.
Gripes about the Nespresso shop / service I can not share: I has been always prompt and courteous served (... but only Because it's you, Mrs. K .... ").
Once took a little longer to receive, but since I have a Kafféestange my Favourites (Volluto, my favorite ...) get free.
Can only recommend this machine :-)