This resulted in my case down to is that I the product the first time einschickte (RMA No. 8000501797 -. PLB4456307). When I get it back after 3 weeks of ASUS, is when you start a "Bios Flash status check". Toll! Then you know at least that the device has not been tested again on functionality for the "repair".
When I then turned, I note that the unit is still not working.
Ie at one of the few free days you are allowed to drive again to Cyberport to give up the instrument again. (RMA: 8000511001). Excellent! Meanwhile, I've spent more time to leave the device for repair, but to use it.
Thumbs down for the ASUS Support!
In this respect, hands off the device! One of the few technology purchases which I regret now ...