On the Pack and scratches on the lid. Ok was NEN very small and I would have accepted. Opens and set up Win8. Disaster! And I'm not stupid computer! (But not a professional!) Suddenly I had two of the Benuzerkonnten a read not to sign because allegedly the password for Microsoft account was incorrect. Back and forth trying. Account could not delete it (at least I did not get out) Then a lot to me a bulge / deform the case under the keypad on. When closed, printed return label and from the post. (Because Amazon is really hit! And this is also the 2 star). Do me now NEN Medion Life Win7 HP ordered. Let's see if that is better. Win8 no longer comes into the house to me.