When searching for a universal BlueTooth hands-free as possible, I had a first Tested "eared" device of a friend. That was me too quiet and you could "only" but calls listen to music with it. After further research I found the SBH20. You can call and Listening to music and the volume also true. But then I wanted more. Request a call back or make the beautiful voice control my Smartpones use, sadly wrong. OK, which was not promised, but I was the naive opinion, except for listening to music all bluetooths are equal. Thus, I am once again victims of nowadays widespread concealment of essential technical Become data. Lists of possible features and YES / NO ticks are found today only rarely. For many great photos and tags with which you can not do anything really. Obviously you have to buy more and 2x. But I do not want to be unfair. Everything was promised, the device may good, so 4 stars.