Quality of fairly standard product except that the English dealer where I ordered him not quality at all - new product received with torn plastic parts, very small holes that I have or see in a plumping bedpan (hassle to do by the way) And the best of service issue scam there is none; Finally, if you are offered a return of your cost item for its consideration without knowing whether you will ultimately succeed and of course without refund shipping fee because after all he is not messing around either.
Don ultimately at the mercy of my personal bad experience I do not recommend this purchase at all unless you go through a vendor other than "activeleisure"