The first moment of unpacking was ever wow, but that's to be expected with the brand Philips yes :-) a great look and design is ever given. What I think is a pity, I would like the Philips Lumea store like something more secure than in the supplied cloth bag because Philips would have to think of something better, so that the articles are not damaged. I now use just the carton in which the Philips Lumea has been delivered, so really anything can happen. First of all, I have read through detailed operating instructions and I have to say all my questions about the product and the application have been answered to 100%. Since you should use every 2 weeks the device, I have the first test day laid on a weekend, so I also have regular time and also thinking about it. I use the Philips Lumea now for 2 months so just 4 applications. So, at first shave off all the hair with the razor and then it'll go, with the beliegenden Quick Start again Syndicate skin tone and color of body hair and the perfect stage to read (stage 1-5) I have very fair skin and dark brown hair, that's why I am for first ventured even to the level 4. It was a strange feeling to flash the first time, but I was amazed, I had a problem with either the eyes (I thought at first it would be uncomfortable with the light, but that was not so) so ansetzten the device to the white light (READY) lights and pull the trigger and you actually feel anything. WOW, I thought if it really works then is the device a miracle :-) So I have in the first treatment the legs, bikini line and underarms flashed (or whatever you want to call it). After a week I found one saw no real difference yet. After 2 weeks the same from the front, only to shave and then flash, because I have very sensitive skin, I was reassured that I have shown no adverse reactions, only by shaving small pimples but that is with me always so. After the 3rd treatment I have to say you recognize already clear that the hair grow less, most of it falls on me by the shoulders and that really surprised me a lot, I did not think that it really works. Now after 4 treatment already grown to almost no hair and I'm thrilled. In the application you must be careful also that you shaved your hair really good, otherwise you would think that it smells like burnt hair, but I find not bad. For me it was a bit difficult aufzusetzten the device on the shins, so that the unit rests optimally, but now it works flawlessly and also really fast. If you stay on the flash button, the device is released automatically after 3 seconds, and it's even quicker. I can only positive reports about the device, I have the equipment and my mom for testing borrowed (for mustache) because it has quite dark hair, she has always plucked hair and I bring her the Philips Lumea now getting extra with, so that they can quickly treat your upper lip and it works great. We have specially still a white kohl -Stift concerned to allow for the treatment the lip edges can cover it, and so it all works without problems, oh yes, for the face is of course a smaller attachment with this, so you can in the face work really precise. For me, this device has full 5 star worthy and for my mom of course. An absolute buy recommendation, if you want to get rid of his hair in the long run.