Basically, a good device with the highest quality non-stick coating. Unfortunately Krups has the closure not built to last. At our first device initially formed a crack in the lower case, but not for lack of influence resulted in a closure of the function. Then the lock broke after about three months use. In Krups you knew immediately notice and has also provided a replacement unit available, the shutter can not replace it. On the second unit then we are always handled specially careful with it. Sandwiches not fully loaded, vortoasten first time, then not on the handle, but on the sides and gently push down first the first screening etc. Nevertheless broke again after a few months of the closure ... Krups has unhesitatingly exchanged again the sandwich maker, also taken over the whole Porto, but I do not know how long this little game can drive. In the meantime, I switched on the model of Cloer and therefore very satisfied until now he still holds. Krups would rework at this point, it would be a full-fledged 5-star toaster, for which I would like to pay 50% more, than the non-stick coating, the shape of the plates and the service is excellent from Krups. But if I am able to forgive only two stars. Caution: you spend the night with the ratings on long-term experience, only then will the true quality. Enthusiasm can this toaster elicit quite that were with us so and somehow I still think it's a shame.