4.5 stars for the product 5 stars for customer service

I bought these headphones two years ago and use it regularly since then for jogging and for the fitness center. Although the headphones do not sound to play in the high-end league, I guess it very much because the Bose allow my ambient noise undertaken in the sport, which has often saved me from sticky situations. They are really very comfortable to wear, sitting bombproof and work despite rain and sweat still like the first day.

However, many transports the cables have in my pocket very AFFECTED (key ...) and since the cables are not interchangeable, I already thought me soon on the search for new headphones to have to make. Unfortunately, I have found on the market no comparable headphones and thought to have it bite the bullet and purchase the same headset again. However, I had in my old headphones two-year warranty. So I thought I try my luck and have it to Bose sent a week before the end of guarantee with the request to change the (still functioning) cable. Although I was clear that this was not a case of warranty, but an attempt is worth it well ...
I waited a week and found amazingly in my mailbox a package from Bose with brand new IE2 headphones. This customer you just have to emphasize and the cable even though I had the headphones on grounds of lack of possibility to swap rather four stars given, I have quite clearly assign a plus for the Bose Service. That has certainly not self-evident!