5 star customer service

5 star customer service

Terrarium 120x50x50 side wood wooden terrarium terrarium (Misc.)

Customer Review

On the one hand the terrarium had delivery problems and was not available for cut-off times, 5 stars for customer service which responded immediately - and it also options!

The terrarium itself is quite poor quality. In the price range I've already bought other with whom I am more than happy for years.

1. Processing:
Protruding edges and corners / is screwed to the front which does not cover the only 10mm thick grobfasrigen OSB as the image and unfortunately put between pure. Would it be on the cover otherwise I would have returned it guarantees.
The cost of running track were saved because one has better 2x a groove cut in the front (coarse and dirty - do not imagine that they have been milled and sanded with no security)

The distance between the sliding doors is übrigends 7.5mm which presumably may be too great for many.
(For small snakes / invertebrates and the like, in my opinion useless!)

Among the discs for pushing are two fixed, exchangeable glass existing and non-glasses!
If the glass breaks, the whole front must be replaced if you do not want to improvise! -> By glass strips could be worked around / change.

Minus 2 stars for processing and quality!
I think that I have seen the product yet rated quite positively.

Conclusion: I would recommend this no longer buy, price / performance is acceptable but I know other products that meet this far better and in my opinion is Upgradable.
For larger reptiles definitely useful in young animals / smaller animals due to the gap between the glasses do not recommend!

Even though I would have expected more quality at this price, by a company which produces in mass I will keep it.

Recommendation to the manufacturer:
- Glazing bead or Plexiglas (UV-resistant) under the sliding doors
- Finished profiles for the sliding glasses change the distance between the lenses to reduce
- Mind. 12,5mm USB drives
- To beautify the front so sizing the view (on cover of USB drives)
- Packaging change: the sliding doors were placed in the Font For me, both of which have, however, have not survived the transport immediately forwarded unkomliziert & easy = 5 stars for customer service !!

Noise intensive Rank: 3/5
August 13
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April 20
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April 19
Perfection! 28 Rank: 5/5
April 10
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