Connections from falling .... but outstanding customer service

Connections from falling .... but outstanding customer service

Anker® 40W 5V / 8A 5-Port USB Charger with PowerIQ technology and 1.5m power cable for Apple & Android smartphones, tablets, and other USB devices loaded (White) (Accessories)
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Customer Review

After 3 weeks using the USB charger no longer go 3 of 5 USB ports
seen from above the 2nd and 3rd Port still work ... totally unacceptable ... goes back by return mail

Supplement 09.08.2014
After my negative review, the company Anker has reported via e-mail to me.
The customer service of anchor regrets exceedingly that there are problems with the device and sends me
quickly a replacement to. The defective equipment I need not return.
Note 1 for Customer Service !!!! Very good!

If the new device is working properly, I will change the rating accordingly.

Supplement 29.10.2014
The new device works einwandfrei..scheinbar I bein the first time caught a Monday device.
Therefore I changed the rating to 5 stars.

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