Had the neck heating end of December 2012. bought. Delivery perfect expired. Unfortunately, the device was broken already after less than 5 months and no more heated since the heating coil was blown. Too bad for the company. Breuer, who otherwise has a good reputation in the medical device industry. The other reviews on this device, unfortunately, show the lack of durability. Here you have the Fa. Rework. Returning to 05.21.2013, we'll see how that works out at Amazon.