Ordered this chair and he was available at the time the order with 6-8 days delivery time. The contact with the manufacturer in English was very nice and very fast. Before ordering, I had already asked whether the current connection to Germany is installed with a German plug, This has been promised. Is of great importance when the home insurance has a clause to (eg HDI has it). After 10 days, the chair was still not sent the forwarding the ships from England and delivers in Germany, comes easily approached without a telephone call, the seller told me that it must then always be someone at home, then the forwarding had no capacity more and last but not least, the seller has canceled the order and purely written to me in the cancellation, the chair but comes only with UK power supply and they must operate it with a Adpapter that is not there. Ultimately you online a form for the British authorities must fill in that one is disabled and this chair will acquire as a medical device, so that the seller does not have to pay the VAT directly to the order. Why sell this company their seemingly really great and high chair on Amazon in Germany?