After less than a week then completely ..

After less than a week then completely ..

Total War: Empire & Napoleon (computer game)
Buy at Amazon.com

Customer Review

Addendum:
Now some more complaints at SEGA have apparently been received, but could conjure unexpected functioning of key support at once :)
Thus: the game 5 stars, the stress around the product itself but only 2. Anyone interested in the package, should resort to the "normal" Game of the Year Edition.

--------------
Original Review:

As others have criticized here: the two basic games are included, but not the associated additional downloadable content (DLC).

Answer to my question at the SEGA support to replace the faulty key:
------
Hello There,

thank you to contact SEGA customer service.

Unfortunately we are no individual's Key to the game.
Because we also be no individual manuals, we can unfortunately only advise in the event that exchange complete product from the retailer.
Please excuse this circumstance.

With best regards

Customer service
SEGA Europe Ltd.
[...]
------

Actually quite brazenly to scold something "Support" - not only that one has no real help to a defective product, no, as a customer is a also advised to consult with an already open software product to the seller. Sure, that works so well in 90% of cases ... not. Ok, Amazon may be very accommodating here, yet this "solution" does not help me and other interested parties.

After request from Amazon you promised me to contact the manufacturer and look for a solution - at least Amazon seems the opinion of its customers not to be completely irrelevant. So wait and just as long to play the basic game.

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