Thermostat after less than three weeks module defective

Thermostat after less than three weeks module defective

Einhell FH 70 automatic window openers, 7 kg lift capacity, lift height 40 cm (tool)
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Customer Review

In less than 3 weeks in use thermostat is defective. The seller is not willing to deliver a replacement, but believes customer product itself is destroyed (out of boredom or what?). Literally:

It looks as if you have the cylinder damaged by force.
We can send you a replacement.
Yours sincerely
Ms. Seidel

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