I received my toaster there is about 15 days and I am very satisfied. It seems robust. What I was looking above all was a toaster with a broad slot. The slot is fairly good (about 3.2 cm), almost identical to my old (a "classic seb"). It heats well, fast. The only complaint I have to do it is that it does not rise high enough bread. As a result, children have trouble getting their own pastries.