Dear readers and possibly inclined buyer Right away - I must / must to put up because of their profession with all the anti-virus business and I know them all (the AV Products I mean, of course). And all with exactly the same cooking water because Avira is no exception - and thus in no way inferior to the other manufacturers. I've tried almost all the different manufacturers over the last 10-15 years. Some are good, some bring a out of their minds, while others make the machine mainly slow. And so the manufacturers have to look for a solution that works everywhere and it tries to please everyone. For some it works not always - Avira creates but actually getting and provides very good products. And the topic Support - surely that's a big problem for all manufacturers. but considered it out - the product should cost nothing, but the customer want to basically have a panacea. During the optimization of costs, is then also saved before the support - or relocated to Siberia (joke) - that is certainly not the right and best way, but who pays today for the support - is to now but never as an excuse . apply There should certainly be faster and quicker support. To defend you have to give back but that actually pure installing the products - quite not care what manufacturer - usually quite goes smoothly. The biggest problem, if it did not work clean, any remaining corpses of other predecessor products (which can then also quite times lead to nem bluescreen). So who will change his AV software should use in any case the relevant distance programs of manufacturers, then to install its new product with an installation capable system. So now enough babble. I use the products of Avira for many many years on many different PCs (with different Windows versions) especially at home on the PCs of my children (including with Family and Friends) and have rarely had any problems - and then mostly with any stuff that of earlier was still on it. So I can recommend the Avira products around. And, DERS already used, knows what he has in mind. Many Greetings Elmar Ortner