Coffee purchased in January 2010 for its pleasant aesthetics and progressive adjustment of the percolator. First shipment for service: percolator broken (handle too fragile), excessive noise operation, vibrations displacing the cup under the coffee machine. Back Service: percolator changed, pump changed. Test: Pump changed is defective, coffee hardly ever passes and is infected. Second set for service. Second return service: Pump changed for the second time, also changed boiler. Test: The pump runs but the noise produced is still unpleasant and the cup continues to walk under the percolator. Third dispatch for service to request an exchange against a product of a different brand or a credit note, this coffee maker with a clear design fault judging by the comments on this product at other sites where users have encountered the same problems of fragility and operation. In conclusion: if you have osteoarthritis the point of not being able to shake the percolator and if you use your coffee on the carpet of your room, this is for you. If you're like most users, and install your coffee on the work plan of your kitchen, if you do not like to see the coffee switch on the sides of percolator because he must not tighten too fragile because if you like listening to the radio while preparing breakfast, find another product.