The shipment was carried out on Amazon and was used liberally, since the order for 29 Euro showed she was also postage free. Unfortunately the result did not meet my expectations, the light output was not enough for my kitchen and the color is to white. So I wanted to return the items because you do not like. Unfortunately, here the cat bites its own tail. Thanks to the new legislation, the dealer may now ask for the stamp of returning. In this case, the return must dierekt at Lumen Star done, and who would like I the 4.20-adhesive on the parcel. Legally permissible but customer friendly it is not straight. As a taste in advance is not possible it should be remembered here that goodwill. So ok in itself, but I look rather for more customer-friendly suppliers.