I also ordered the Ace 2 (with another merchant, Amazon was out). Comes with instructions in German. On the site of the Samsung Ace 2 France does not exist. I called Samsung (yes, it works in phone mode :-)). Answer: Ace 2 is not intended to be sold in France (except Internet sellers). He told me to download Ace manual in the French site, it was the same operation. This proved correct. Excellent smartphone ..