Attention partially wrong components!

I ordered two tables. Both were delivered at the same time.
One is all right, for the price even surprisingly well.
At the other table had an aluminum tube (for the table leg), so that the two tubes do not fit together too large in diameter and canted. The table leg so had a kink.
Jago asked me to document this error by a photo and then sent me "spare".
Although the "spare" pipe had the correct diameter, but it was 5cm too short and therefore not useful.
Jago called me back to make photos. In addition I'm no longer willing.
As I can see from the reviews and ratings for Jago, the error is known, and the request for renewed documentation acts as a stalling.
To date, the problem is not solved.
Edit: Meanwhile Jago has suitable replacement delivered, so I improve my rating from 1 to 3 stars. Without the hassle I had four awarded.