I found all grid breads to buy ugly one Since, it is a pleasure every morning to get me my toast (I exaggerate only) It so happened that I had, however, a problem with the thermostat: the bread not only jumping all but tended to burn (it smells, it's not edible, it can even be dangerous) Although I could not return the unit to amazon, I found the manufacturer's contact details on the Internet: one email with the invoice in PDF edited and shoo they traded me by sending me a new camera and I leaving it to destroy the old: nice As the guarantee lasts two years, it puts me in the shelter of a possible second unpleasant surprise