I own the device for 2.5 years it has hitherto functioning properly. Now I had to perform a firmware update because the HDMI version was too old for my new Samsung LED TV (it told me the Samsung manual, as there is no sound through the HDMI connection). Did the update performed strictly according to instructions but no longer starts the HR-773 and only shows "Load" on the display. The Samsung Customer Service denied a grace, while I have the update yes need to perform only because of the new Samsung TV at all. On the Internet you can find 1,000 more customers who have exactly the same problem.
CONCLUSION: Since Samsung is apparently not in a position to bring out reasonable, secure updates, a Samsung device so after 2.5 years 'obsolete' is and you can expect no grace, this was my last Samsung purchase.
Give the competition a chance to maybe make it better!
