Brother complaint handling is unsatisfactory

Brother complaint handling is unsatisfactory

Brother MFC-990CW 4-in-1 color inkjet multifunction device (fax, scanner, copier, printer) Black (Personal Computers)

Customer Review

Because no useful message on the answering machine, I had to exchange the unit. In the new device using the Freiprecheinrichtung the caller is unusable because hardly can understand something (on the cordless phone worked, but this properly). The outgoing message is not entirely clear and clean to achieve. Comprehensive e-mail correspondence with Brother led to an overall unsatisfactory earnings. I recommended that the Brother Customer Service more time to read the customer requests to take because my requests were repeatedly answered incompletely. The problem has not been solved. My request to switch on the distributor / sales line has not been complied with.

WAD T10E at Samsung Tablet 4.10.1 Rank: 5/5
January 13
To take it easy Rank: 4/5
October 23
A treat 20 Rank: 5/5
March 8
Great! 1880 1818 Rank: 5/5
May 3
deçue 1349 Rank: 2/5
July 8

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