LOUSY complaint handling by kwmobile / KW-Commerce

The bag has the inner part a custom-fit tray is in the Y300 'pinched' and detained. For all controls, flash, camera, LS and the charging socket tailored cutouts are available. The stable Halteschale the volume rocker on the right side is unfortunately only very difficult to reach. The charging cable can be plugged in and used only with open pocket. In several articles of the company. KW-orange (and a value of less than 25,00 Euro) will increase the shipping charge of 1.40 to 3.00 euros.

UPDATE ON THE SUBJECT complaining to fatigue - happen in mid-June 2014: After some time, broke to the holding tray, the side strips made. In a first contact with the manufacturing company kwmobile / KW-commerce I got prompt response and I was definitely a replacement of the defective pocket promised when I hit the damage is a photo recognizable, sending as email attachment would. I've done the same day.

What then happened was complete silence on the part of kwmobile / KW-commerce.
Even on !!! FOUR DEMANDS !!! from me I got no feedback.
CUSTOMER looks different!

CONCLUSION: NEVER AGAIN kwmobile or KW-Commerce

There are plenty of other providers of mobile phone cases.